Calls when you’re closed
Evening and weekend calls go unanswered. Patients don’t leave voicemails, they call the next clinic.
AI voice receptionists for clinics
A missed call is a patient booking somewhere else.
Never lose a patient to a busy tone. Our AI receptionist handles bookings 24/7 in 30+ languages and syncs directly with your clinic schedule.
- Answered 24/7Nights, weekends, holidays
- 30+ languagesSwitched mid-sentence
- A human, on requestAny caller, any moment
- GDPRProcessed inside the EU
Your phone is your front door.
Right now it’s often locked.
Patients don’t leave voicemail. They call the next clinic on the list and stay there for years.
Reception is overwhelmed
Your team is with a patient or on line one. Line two gets a busy tone and hangs up.
Robocalls and spam clog the line
Cold calls, suppliers, and wrong numbers waste precious reception time while real patients wait.
FAQ
Questions clinics ask us.
If yours isn’t here, ask us when we get in touch about your audit.
Get your free call auditYes, and we don’t hide it. The assistant says it is the clinic’s AI in the first sentence of every call, which is what the EU AI Act asks for. Most callers carry on once they hear it can actually book them in. The fastest way to judge the voice is to play one of the recorded calls above.
They ask, and they get one. The assistant transfers the call or arranges a callback, depending on what your team has set up. It won’t argue or try to keep the caller on the line.
No, and it is built not to try. Test results, symptoms, medication and anything a caller is worried about go to a clinician. Complaints and emergencies escalate the same way. The assistant handles the scheduling side of the call and stops there.
It books. The appointment is written into your calendar during the call and the patient gets an SMS confirmation, so nobody has to retype anything in the morning. ⚠ placeholder: list the practice systems you connect to directly.
You keep your number and your patients keep dialling it. ⚠ placeholder: describe how calls actually reach us (forwarding rule, SIP trunk, new line), who sets it up and how long it takes.
Calls and patient data are processed inside the EU under a signed data processing agreement, with a defined lawful basis and retention period. Before we go live you get a plain list of what we record and who can see it, and you can switch fields off. Data is deleted on request.
No. It takes the calls nobody is on: evenings and weekends, the third caller while your team is with someone at the desk, and the suppliers and cold sales that eat the day. The patient standing in front of reception still gets a person.
We quote per clinic, because a two-room practice and a six-chair clinic don’t carry the same call load. Tell us your volume and what you want the assistant to handle, and you get a price. ⚠ placeholder: add the pricing model once it is fixed.
Estimate what missed calls are costing you.
A rough estimate first. The free audit replaces every figure below with your clinic’s real data.
Clinics we audit typically miss 20–40%.
You are losing, every month
€0
€0 a year walking out through the phone line.
We recover up to 90% of those calls
€0
€0 a year back in the clinic.
0Missed calls per month
0Lost patients per month
Estimate only, based on 26 working days per month. Your free call audit gives the exact numbers from your real call data.
Get a free personalized auditHear how it
sounds in
action.
A live demonstration recorded on an active clinic line. Listen to how our AI handles a real scheduling scenario, from checking availability to booking a test appointment.
Choose a scenario
Recorded using a test profile on a live clinic line to protect patient privacy. No actual patient data is ever published.
United Medical Clinic · Lisbon
Ready to call
- Press play to hear a real call, start to finish.
- Maria · AI assistantHello, welcome to United Medical Clinic. My name is Maria, your virtual AI assistant. I can speak Portuguese, English and Spanish. Which language do you prefer?
- UserEnglish, please.
- MariaOne moment, please…
- MariaHello, Vadim. How can I help you today?
- UserUh, hi. I’d like to make an appointment to family doctor.
- MariaWhich branch would you like to visit, Lisbon or Porto?
- UserLisbon.
- MariaYou’re looking to book an appointment with a family doctor at the Lisbon branch. Do you have a preferred date and time, or would you like the earliest available?
- UserHmm. What slots are available, uh, tomorrow?
- MariaJust a minute, I’ll look at tomorrow’s schedule.
- MariaDr. Vladimir Krasnevskiy has an opening tomorrow, the twelfth of August, at eleven thirty in the morning. Would you like me to book that for you?
- UserYes, please.
- MariaOne moment, please. I’m creating your appointment.
- Appointment created in the clinic system · 1:11
- MariaVadim, your appointment with Doctor Vladimir Krasnevskiy is confirmed for the twelfth of August at eleven thirty in the morning at United Medical Clinic Lisbon. Is there anything else you’d like help with?
- UserNo, thank you. That’s it. Have a nice day.
- MariaThank you, Vadim. Have a wonderful day!
- Maria · AI assistantHello, welcome to United Medical Clinic. My name is Maria, your virtual AI assistant. I can speak Portuguese, English and Spanish. Which language do you prefer?
- UserEnglish, please.
- MariaOne moment, please…
- MariaHello, Vadim. How can I help you today?
- UserUh. I’d like to cancel my appointment.
- MariaOne moment, please. I’ll check your appointments.
- MariaI see you have an appointment with Dr. Vladimir Krasnevskiy on the twelfth of August, twenty twenty-six at eleven thirty in the morning. Would you like to cancel this appointment?
- UserYep. I’d like to cancel.
- MariaOne moment, please. I’m canceling your appointment now…
- Appointment cancelled in the clinic system · 0:47
- MariaThe appointment has been successfully canceled. Would you like to book a new appointment for a different date or with another doctor?
- UserNo, thank you. That’s it.
- MariaThank you for calling United Medical Clinic Lisbon. Have a great day!
Mute
End
Built for European healthcare.
100% GDPR-compliant.
Patients have to trust the line they call. Everything below is on by default; none of it is a paid extra.
GDPR & EU Data Processing
Calls and processing handled inside the EU under standard Data Processing Agreements.
Transparent AI Identification
The assistant identifies itself as an AI at the start of every call, in full compliance with the EU AI Act.
Instant Human Transfer
Callers can ask for a human at any point. Clinical queries and emergencies escalate automatically.
Full Control Over Records
Transparent logging of what is recorded, where it is stored, and automatic deletion policies.
Free call audit
Get your free clinic call audit.
Leave your details below. We’ll analyze your current call volume and show you exactly how many patient bookings you could recover each month.
- No cost, no commitment
- Pricing only after the audit